> ## Documentation Index > Fetch the complete documentation index at: https://help.reevo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Zoom Recording Bot Troubleshooting > If the Reevo meeting bot isn’t joining or recording your Zoom meeting, review the relevant scenario below. ## Host Denied Recording Permission **Cause:** The meeting host did not grant the bot permission to record when prompted. **Steps to Resolve:** 1. The Reevo user should open the **Upcoming Events** page and re-add the bot to the ongoing meeting. Zoom Bot Issues1 Pn 2. Ask the **host** to re-add the bot and **grant recording permission** when prompted by Zoom. 3. Once permission is granted, the bot should start recording successfully. ## Host Not Present in the Meeting **Cause:** The bot can’t start recording until the host joins and grants permission. Other participants may join earlier, but recording stays off until then. About 5 minutes in, Reevo notifies everyone on the meeting that recording hasn’t started, and the bot may post a message in the meeting chat. The bot keeps waiting after that, and leaves on its own if the host never joins. **Steps to Resolve:** 1. The Reevo user should open the **Upcoming Events** page and re-add the bot to the ongoing meeting. Zoom Bot Issues 2 Pn 2. Ask the **host** to join using the **same Zoom account** that scheduled the meeting. 3. Once the host joins and grants the bot recording permission, the bot should begin recording successfully. ## Bot Doesn’t Have Recording Permission **Cause:** The host’s Zoom account settings don’t allow local recording, preventing the bot from starting the session. **Steps to Resolve:** 1. Log in to your Zoom account and go to **My Account** → **Settings** → **Recording**. Zoom Bot Issues 3 Pn 2. Under the Recording tab, ensure “Record to computer files” is enabled. Zoom Bot Issues 4 Pn 3. After updating the Zoom host settings, open the **Upcoming Events** page in Reevo. 4. Locate the ongoing meeting and **re-add the bot**. 5. The bot should now successfully join and begin recording. > Still have questions? [Sign in](https://reevo.ai/) and use AskReevo for instant answers or to raise a support ticket. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.